Room Manager

Cancelling or Confirming Bookings

Cancelling or Confirming Bookings

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Cancelling or Confirming Bookings

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From the Home menu, click "Reports"

 

You can cancel or confirm your bookings in the Reports screen

 

1. Click Booking List

2. Enter the reference number, or booking/check in dates and run report - you can also select which channel the booking came from here

 

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3. Click "Run Report" to bring up a list of bookings which match the search criteria.

4. In the status column the drop down box will allow you to either confirm or cancel the booking.

 

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5. Cancelling a booking will restore availability to that room.

6. You can also view the status of a specific booking by clicking on its booking reference number. This will bring up the following screen with additional booking details.

 

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